1. How long will the repair take?

Answer: Most repairs take 30 minutes or less

2. Do you sell used or new phones?

Answer: No sorry we dont currently sell any phones, we only do repairs and unlocking

3. Where do you get your parts from?

Answer: We buy our parts direct from a wholesaler in the US 

4. Are the parts brand new, OEM (original equipment manufacturer)

Answer: We only use brand new original parts. We will gladly show you the part before install 

5. Some people sell and install low grade, poor quality iphone glass. How do I know yours is real?

Answer: We can show you the glass, compare it to the fake ones and match the serial numbers of the original

6. Why should I go to VanCell?

Answer: We have been fixing phones for over 4 years. Our technicians have repaired thousands of phones for the general public as well as corporate phones. Our experience, attention to detail and electronics background give us the edge over the competition.

7. Do you offer mobile repair service?

Answer: No we do not do repairs outside of our shop as we believe the highest quality repairs can only be completed in the shop, in a dust free environment